Support

Bloomanac is made by Parallel 41 LLC.

Something broken, something confusing, or something you wish it did? Email hello@bloomanac.com. A person reads it — there is no ticket queue and no bot. If it's a bug, the season, the screen and roughly what you tapped is enough to go on.

Common questions

How do I delete my account?

In the app: Settings → Delete my account. On the web it's in the same place, labelled Delete account. It removes your garden or farm and everything in it — varieties, beds, notes, readings, photos. It cannot be undone, and it does not need us to do it for you. If you were invited to someone else's farm rather than owning one, the same button readsLeave this farm and removes only you.

How do I cancel a subscription?

If you subscribed in the app, cancel through Apple — Settings → your name → Subscriptions on iPhone or iPad. If you subscribed on the web, open Settings → Plan → Manage billing. Either way your plan stays active until the period you already paid for ends, and your data stays put.

I forgot my password.

Use Sign in and choose “Forgot password”. The reset link arrives by email and opens on the web, even if you normally use the app.

How does Bloomanac work?

How it works is a one-page primer on the handful of ideas the whole app is built on — what a variety is, what a planting is, and why notes attach to one or the other.

What happens to my data?

See the Privacy Policy. The short version: we don't sell it, and we don't use ad tracking or Google Analytics.